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(...pick any username you'd like)
Q: Wait. So I'm getting Sheldon every day for free? No charge?
A: Yep! That's how we roll. Completely free. All we ask in return is that you'll consider supporting the strip you like by buying a Sheldon book, original art...or even by telling a friend to try out the strip.
Q: Will you ever sell or share my e-mail?
Good Lord, no. I'm a cartoonist...not Citibank!
Q: I was getting my Sheldon e-mails just fine, but then it suddenly stopped working. What up with that?
A: It's most likely being flagged as spam by your mail filters. Take a minute to go through your filters and take Sheldon out of the "baddies" list...it shouldn't be in there!
Q: I signed up, but have never received the daily delivery. What gives?
A: Did you click on the link in the confirmation e-mail? If not, that's probably what's holding up the works. Or, if you did confirm your signup already, and you're still not getting it...? It may be that your mail filter thinks it's spam. See the question above.
Q: My e-mail address changed when I moved/graduated/changed jobs. What do I do now?
A: First, sign up for Sheldon By E-mail under your new address. Then, please unsubscribe at your old e-mail address, as that will help us out tremendously. If for some reason you can't access your old account, just pop us an e-mail so we can take your old address off the list.
Q: I get the e-mail, but the strip isn't there! It's blank! Why-oh-why must these technological woes afflict me so?
A: Some email programs (notably AOL and Hotmail) allow you to disable images. You'll need to enable them in order to see the daily strip.
Q: Why do you ask for my date of birth?
A: Due to US Federal Law, COPPA (Children's Online Privacy and Protection Act). You can read more about it here, if you like.